Issue with payslips resolved

June 11, 2010 by paularetallick Leave a Comment

We have had a real issue with printing security payslips since MYOB decided to remove a payslip printing option from their program.

This actually effected a large number of the clients as we subsequently found out.  But MyPayslips has managed to come up with a solution to the problem so we can revert back to using our standard payslip.

Some of the columns may not line up perfectly but we guess that most people will be just reading their payslip and then chuck it away and it’s certainly good enough for that.

We would like to thank MyPayslips for persevering and finally finding a solution.

Filed under Payroll Stuff Tagged with , , ,

MYOB – Milking You's Our Business

May 21, 2010 by paularetallick 1 Comment

We have just received the bill for Annual Maintenance for the MYOB Exo Payroll that we use and it has increased by $520.88 with no explanation other than:

we are committed to continuous development!

What a complete load of rubbish!

Development in my book involves the addition of new functionality to improve the product.  MYOB have added no new functionality to the payroll since they purchased it from Comacc and the only changes have been around legislative tax changes, which they have to do in order to stay in the market.

In fact MYOB have started removing functionality that we, as a customer, used so the reality is the product is slowly been DOWNGRADED as we are getting less and less of a product, yet they seem fit to charge us more.

What do you think?  Do you think you are getting value for money from MYOB especially considering the Maintenance fee does not even cover support?

Filed under Staff Ramblings Tagged with ,

Swamped with calls

October 21, 2009 by paularetallick Leave a Comment

Since it was made public that MYOB was discontinuing their Payroll Bureau service we have been swamped with calls.  We have already had a number of confirmed new clients (from MYOB) but Paula is finding it hard to get any work done as the phones keep ringing from MYOB customers.

We are working closely with MYOB to ensure the transition to us is as smooth as possible but the good news is that as we use the same software as MYOB all we require to get you setup is a backup of your data.  This also means you get the exact same reports that you have previously used.

MYOB is fully co-operating with us in this matter.

Filed under Payroll Stuff Tagged with , ,

Are you a MYOB payroll bureau customer?

October 20, 2009 by paularetallick Leave a Comment

If you are one of the MYOB payroll bureau customers don’t panic!

Here at Ezypay we use the same software that MYOB has been using so can have your payroll  up and  running quickly at a minimal cost.

Give Paula a call on 0800 399 729 to discuss your requirements and check out what our current clients are saying about us HERE!

Filed under Payroll Stuff Tagged with ,