Why do you need the date of birth for employees under 18 and over 65?

Current Kiwisaver legislation means that if someone is younger than 18 or older than 65 and wish to make Kiwisaver contributions then these do not form part of Employer Tax Credit available to the employer.

Also, if aged between 16 and 18 the employee may be on the New Entrants pay rate so we need to keep track of the total hours worked and period of employment.

Does it matter that we are not based in Christchurch?

We handle payrolls for clients all over New Zealand as well as some from Australia.  With modern communication options it has no effect where you are based.

Reports are e-mailed to you and payslips can be either e-mailed (all password protected) or security payslips get couriered to you.

Can you pay the PAYE for us?

Yes we can ensure the payment for your PAYE is completed on time.   We need to be handling the DC file for you in order to do this.

We do charge a separate fee for this service.

Can you provide an import file to our General Ledger system?

Yes, we can provide a GL import file for most accounting systems sold in New Zealand.

What reports are available?

We have a large inventory of reports that we can provide you and we have never been in a position where we cannot provide the required information.

What happens if someone leaves and needs to be paid straight away?

We can handle One-Off or Manual Pays as required.  We do charge a separate fee for this service.

How quickly can we get up and running?

This really depends on the size of your payroll, our work load and your situation.  We have had a client provide us employee information in the morning and we processed their first pay that afternoon however we prefer a bit more notice than this.  Once you decide to come on board we have a set process that you will be guided through to ensure we get all the information we require in order to setup your payroll as quickly and painlessly as possible.

The main area of concern with a new setup always seems to be Leave Accruals as every payroll system seems to do something slightly different but we do our best to get this all setup and signed off by the client before we run the first pay, but it is not always possible.

Are you able to pay into the employees bank account?

Most of our clients get us to handle the DC payment.  We use a service provided by the ASB Bank (you don’t have to be an ASB Bank client) whereby we sent the DC file to them, they pay the employees and through the use of a Letter of Credit they Direct Debit your bank account the Net Pay  and their fees.

We can also send you a DC file in the correct format for your own banking software for you to complete the DC process.